Security & Compliance

Security is Our
Top Priority

We implement industry-leading security measures to protect your data and ensure the reliability of our monitoring infrastructure. Your trust is our responsibility.

Last Updated: December 13, 2025

99.9%

Uptime SLA

AES-256

Data Encryption

SOC 2

Compliance Ready

24/7

Monitoring

Trusted by 1,000+ Businesses Worldwide

We protect critical infrastructure for startups, agencies, and enterprise customers. Our security practices are designed to meet the highest industry standards.

Data Protection

Enterprise-Grade Encryption

Your data is protected with military-grade encryption at every stage

Encryption in Transit

All data transmitted between your browser and our servers is encrypted using TLS 1.3 with strong cipher suites.

  • TLS 1.3 Protocol: Latest encryption standard for secure communication
  • Perfect Forward Secrecy: Each session uses unique encryption keys
  • HTTPS Everywhere: All connections forced to secure HTTPS
  • HSTS Enabled: Prevents SSL stripping attacks
Encryption at Rest

All stored data is encrypted using AES-256 encryption, the same standard used by banks and government agencies.

  • AES-256 Encryption: Military-grade encryption for all databases
  • Encrypted Backups: All backup data is encrypted before storage
  • Key Management: Secure key rotation and HSM protection
  • Secure Deletion: Cryptographic wiping of deleted data
Infrastructure

Secure & Reliable Infrastructure

Built on enterprise cloud platforms with redundancy and failover

Cloud Infrastructure

Hosted on AWS, Google Cloud, and Vercel with automatic scaling and load balancing

  • Multi-region deployment
  • Auto-scaling capabilities
  • DDoS protection

Redundancy

Multiple availability zones with automatic failover to ensure 99.9% uptime

  • Database replication
  • Load balancer redundancy
  • Automated backups

Monitoring

24/7 infrastructure monitoring with real-time alerting and incident response

  • Performance monitoring
  • Security event logging
  • Anomaly detection
Access Control

Authentication & Authorization

Multiple layers of security to protect your account

Multi-Factor Authentication

Add an extra layer of security to your account with time-based one-time passwords (TOTP).

  • Support for authenticator apps (Google Authenticator, Authy)
  • Backup recovery codes
  • Enforced for team accounts

Role-Based Access Control

Granular permissions to control who can access what within your organization.

  • Owner, Admin, Member, and Viewer roles
  • Custom permission sets (Enterprise)
  • Audit logs for all access events

OAuth & SSO

Enterprise single sign-on for seamless and secure authentication across your organization.

  • OAuth 2.0 integration (Google, GitHub)
  • SAML 2.0 support (Enterprise)
  • SCIM provisioning (Enterprise)

Session Management

Secure session handling with automatic timeout and device tracking.

  • Automatic session expiration
  • Device fingerprinting
  • Remote session revocation
Compliance

Industry Standards & Compliance

We adhere to the highest security and privacy standards

GDPR Compliant

Full compliance with European data protection regulations including data portability and right to deletion.

SOC 2 Type II

Independent audit of our security controls and procedures. Certification in progress.

CCPA Compliant

Compliant with California Consumer Privacy Act, ensuring data privacy rights for California residents.

ISO 27001

Information security management system aligned with ISO 27001 standards. Certification roadmap in place.

PCI DSS

Payment card data handled through PCI-compliant processors (Stripe). We don't store card numbers.

Data Residency

Choose where your data is stored with multi-region support for compliance with local data laws.

Best Practices

Our Security Practices

Continuous improvement and proactive security measures

Vulnerability Management

  • Weekly security scans
  • Automated dependency updates
  • Bug bounty program
  • Annual penetration testing

Backup & Recovery

  • Automated daily backups
  • Point-in-time recovery
  • Geo-redundant storage
  • Disaster recovery plan

Security Monitoring

  • 24/7 threat monitoring
  • Intrusion detection systems
  • Real-time alerting
  • Security event logging

Employee Security

  • Background checks
  • Security awareness training
  • NDA agreements
  • Least privilege access

Incident Response

  • 24/7 security team
  • Documented response plan
  • Customer notification policy
  • Post-incident reviews

Code Security

  • Code review process
  • Static code analysis
  • Secure development lifecycle
  • Third-party audits

Responsible Disclosure Policy

We value the security community and welcome responsible disclosure of security vulnerabilities.

If you discover a security vulnerability, please:

  1. 1.Email us at security@monitorplatform.com with details
  2. 2.Include steps to reproduce the vulnerability
  3. 3.Allow us 90 days to investigate and patch before public disclosure
  4. 4.Do not exploit the vulnerability beyond proof-of-concept

Reward: We offer recognition and rewards for valid security vulnerabilities based on severity. Researchers will be credited in our security hall of fame.

Get in Touch

Questions About Security?

Our security team is here to help. Whether you need compliance documentation, have security questions, or want to report a vulnerability.